TSS Group: A Strategic Approach To Recruitment
Our recruitment team matches top-tier talent to your needs, focusing on providing skilled and reliable staff. Our rigorous recruitment ensures quality and fit for your business, delivering excellence in every placement.
Recruitment & Onboarding Excellence
Using a comprehensive and holistic recruitment process, we connect clients with their ideal candidates by conducting an in-depth needs analysis and following a stringent candidate sourcing, evaluation and placement protocol.
Our onboarding procedures guarantee candidates receive the essential training, induction, and support needed to excel in their positions. Additionally, we collaborate with educational institutions and industry associations, leveraging these partnerships to access rich talent pools.
Our active participation in networking events further enhances our capability to source potential candidates, improving our success rate in meeting client requirements and matching a candidate’s skills with their career aspirations.
Our Labour Services Include
Temporary Recruitment
We fill your short-term vacancies with skilled professionals who are ready to hit the ground running.
Permanent Recruitment
We get to know you and your organisation and match you with the perfect candidates.
Pre-employment Checks
We are serious about the vetting process. We leave nothing to chance. Our reputation and your success rely on this process.
Full drug & alcohol testing protocol
We have a zero-tolerance stance to drugs and alcohol. We ensure all candidates are free of all substances before we approve them for work.
Communication and Relationship Management
Transparent communication and meticulous relationship management form the foundation of our operations at TSS Group.
We foster a collaborative environment through regular onsite visits, quarterly reviews, and proactive communication strategies aligned with our client’s needs.
Our dedicated account managers act as the primary liaison for clients. They maintain and strengthen our valued partnerships through consistent, high-quality engagement and support.
Our cloud-based CRM platform has revolutionised how we connect with our candidates and reinforces our commitment to operational excellence.
100% Client Satisfaction
We maintain a client satisfaction rate of 100% by ensuring that every client interaction exceeds expectations.
95% Candidate Retention
We celebrate a candidate retention rate of 95% month on month.
99%+ Labour Fills
With a placement success rate of over 99%+ within 48 hours and 97.5% for same-day fills, we meet your staffing needs promptly.
Staff Wellbeing, Management, and Retention
The well-being of our temporary staff is paramount across all stages of the recruitment lifecycle. We ensure this through transparent communication, comprehensive onboarding support, and opportunities for training and development. Regular check-ins, alongside recognition and appreciation initiatives, play a crucial role in fostering a positive and supportive work environment.
Our dedication to staff retention is evident in our impressive client and candidate retention rates. 95% of temporary staff choose to stay with us month on month, while many of our clients have been with us since our foundation. This enduring loyalty speaks volumes about our commitment to building lasting relationships.
Time-sheeting, Reporting & KPIs
We streamline the time-sheeting process to ensure efficiency and accuracy, delivering comprehensive reports on crucial metrics such as time and attendance, fill rates, turnover rates, billing and invoicing.
Our focus extends to compliance and workplace safety, embodying our commitment to regulatory adherence and the well-being of all stakeholders.
Using customised KPI reporting, we meet and exceed client expectations, upholding a standard of transparency and accountability that sets us apart and reinforces our client’s trust.
TSS Quality Management System
Our Quality Management System (QMS) provides successful outcomes and ensures client satisfaction and candidate well-being, while ethical principles and a culture of continuous improvement guide all operations.
We are committed to adhering to health and safety regulations, ensuring every stakeholder engaged with our services benefits from a secure and healthy working environment. This commitment underlines our dedication to maintaining a standard of excellence across all facets of our business.
Cloud-Based Platform
Enables real-time tracking and communication with active and passive candidates.
Flexible Staffing Solutions for Every Industry
Contains over 3000+ candidates, allowing for efficient skill set matching and speedy service delivery.
Integration with Job Boards
Connected to internet job boards and the TSS website for automatic information analysis.
Advanced Search Capabilities
Consultants can conduct detailed searches based on various criteria to quickly identify suitable candidates.
24/7 Accessibility
Consultants have round-the-clock access through a mobile app, facilitating immediate response to urgent needs.
Secure Data Management
All candidate and client information is backed up and safely stored within the cloud-based system.
Sustainability and Ethical Practices
Our commitment to sustainability and ethics is woven into the fabric of our operations, ensuring we uphold fair employment practices, comply with employment laws, and engage in transparent communication. We prioritise employee well-being and sustainable staff development and dedicate ourselves to social responsibility initiatives.
TSS Group is recognised by the following industry leaders
