The TSS Standard: Experience Operational Excellence
The TSS Standard is the foundation of all aspects of our business. It ensures every business interaction demonstrates a commitment to excellence.
The TSS Standard: Our Commitment to Excellence
01
We are committed to exceeding client expectations and building lasting partnerships based on trust and success.
02
We prioritise the growth and well-being of temporary staff, recognising their contributions as vital to our success.
03
Integrity and ethical conduct are the foundations of all stakeholder interactions and non-negotiable pillars of TSS operations.
04
We adhere to legal employment requirements and ensure high compliance levels across all operations.
The TSS Standard: Core Elements
The TSS Standard stands for client satisfaction, candidate well-being, ethical conduct, continuous improvement and transparent communication, positioning us as a progressive industry leader.
Ethical Conduct
Integrity and ethical conduct are the foundations of all stakeholder interactions and non-negotiable pillars of TSS operations.
Candidate Well-being
We prioritise the growth and well-being of temporary staff, recognising their contributions as vital to the business's success.
Client Satisfaction
We are committed to exceeding client expectations and building lasting partnerships based on trust and success.
Safe and Inclusive Work Environments
We ensure a safe, respectful, and inclusive work environment for all candidates.
Legal Compliance
We adhere to legal employment requirements and ensure high compliance levels across all operations.
Protection of Rights
Our processes and systems uphold the legal rights and protections of clients, candidates, and suppliers, with evidence of compliance stored securely.
Continuous Improvement
We foster a culture of continuous improvement, encouraging team members to identify and implement process enhancements.
Transparent Communication
Clear and open communication is the heart of operations when dealing with clients, candidates and suppliers.
Team Development
We invest in company-wide training and development to maintain the TSS Standard.
Regular Reviews and Assessments:
We conduct regular operational reviews and implement corrective actions promptly.
Responsiveness to Feedback
We are responsive to feedback and ensure transparent and constructive communication
24/7 Access to TSS Staff
Candidates have round-the-clock access to TSS internal and management staff.
Experience Operational Excellence
Sustainability and Ethics
Our commitment to sustainability and ethics is woven into the fabric of our operations
Comprehensive Training Programmes
We nurture talent through our TSS Training division and prepare candidates for excellence
Recruitment & Onboarding Excellence
We connect clients and candidates by following a stringent sourcing, evaluation, and placement protocol
Professional Networks & Global Recruitment Expertise
Our innovative recruitment strategy allows us to access a global talent pool